Support for Bridgeware Systems Staffing Software
Bridgeware clients have access to technical support
at various levels, for their staffing software:
- 24/365 unlimited telephone support
- Webhelp website
- Email
- Direct connection to client's computer using pcAnywhere,
Citrix, Terminal Server, etc.
The Webhelp
website (BridgewareGold.com) provides several resources
to our customers, including:
- Unlimited staffing software updates - Including all executable program files and help files
- Updated W2 and tax calculations for all states
- Quarterly Magnetic Media submission formats for all states
- Queries library
- New and updated report formats
- Bridgeware University - video training, documentation, and tutorials
- "Tip of the Week" subscription service
Training for the Staffing Software Programs that include:
- The Bridgeware Virtual Classroom enables you to attend
live, instructor-led training simply by connecting via the
Internet
- On-site implementation and training
- Free classroom training in our offices
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