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Frequently Asked Questions (FAQs)

1. What is the cost associated with integrating iPay to may company's payroll? And what is the cost of the cards?

2. What happens if an employee is under or over paid?

3. What is the cost of loading a card?

4. Is my company liable for funds to a card after confirmation that the card has been funded?

5. Why change if my employees and company are happy with our current payroll structure?

6. How else can iPay help my employees and my company besides paying the “unbanked”?

7. Will this really simplify my payroll? And how?

8. What if I have a high employee turnover, how will iPay help me?

9. What happens when a card is lost or stolen?

10. What advantages are there for a smaller one branch operation?


11. Does the employee need an associated checking account? 

1. What is the cost associated with integrating iPay to may company's payroll? And what is the cost of the cards?
Both the software, implementation and the cards are ABSOLUTELY FREE.

2. What happens if an employee is under or over paid?
If under paid, an employee can be instantly funded, and an over paid employee can be corrected by reversing payment and reloading the correct amount.

3. What is the cost of loading a card?

It's FREE - there are no associated fees.

4. Is my company liable for funds to a card after confirmation that the card has been funded?
No - after the card is loaded the only way to access that money is using the employee's personal pin number.

5. Why change if my employees and company are happy with our current payroll structure?

The benefits to the iPay pay system are many.

  • Realtime delivery of funds for immediate availability to your employees.
  • Lower fees than associated with paper check cashing.
  • Several ways to access funds at thousands of locations, 24 hours a day, 7 days a week.
  • Allows for online balances using the internet or atm machines.

6. How else can iPay help my employees and my company besides paying the “unbanked”?
This card can be used by traveling employees who have a company expense account, for instance a gas card or a phone card.  In addition the iPay card will also allow an employer real time delivery of  replacement funds.
                                              
7. Will this really simplify my payroll? And how?
Yes. An employee using the iPay method of payment is entered in your payroll the same way as your other employees. When an iPay card is issued to an employee the program will fund the card and determine whether to print a pay stub or email it to the employee, with no additional steps for you to do. Also voiding a check will reverse funds automatically.

8. What if I have a high employee turnover, how will iPay help me?
The iPay card is ideal for high turnover locations. Because it is totally free. Now take into account what your paper checks cost and you will quickly realize that the iPay card is the most logical way to pay your employees.

9. What happens when a card is lost or stolen?
Simply issue the employee a new card, this will simultaneously cancel the old card and transfer any funds in the old account to the new account. For the employer there is no waiting period to see if the check was cashed, thus eliminating check fraud and the need to place a  "stop payment" on a check.

10. What advantages are there for a smaller one branch operation?
The iPay card allows you an ideal opportunity to compete with a larger company by offering this additional benefit at virtually no cost to you and will help in retaining employees.

11. Does the employee need an associated checking account? 
NO. The iPay card is a completely separate account.


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Bridgeware Systems, Inc.
4509 Old Vestal Road • Vestal, NY 13850
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